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Dear Valued Customer,

In an effort to keep you updated on upcoming cargo-related integration changes, we are providing you with the following notification:

Human Organ and Human Eye shipments will transition from the ticket counter and baggage service offices over to the Cargo facilities.

Exception 1: In cities where US Airways does not have a cargo facility available, Human Organ/ Human Eye tender and recovery will continue to be provided at the ticket counter and baggage service office.
Exception 2: Charlotte, NC, New York (LGA), NY and Pittsburgh, PA will continue Human Organ/ Human Eye tender and recovery at the passenger terminal.

To determine Human Organ and Eye shipment service availability at a specific location, tender cut-off times or recovery times, please call US Airways Cargo Contract Center at 1-888-300-0099 or contact your US Airways account sales manager.

Effective April 3, 2006, US Airways will make the following changes to our existing PPK service:

PPK tender and recovery service will transition from the ticket counter and baggage service offices to the Cargo facilities.

Exception 1: In cities where US Airways does not have a cargo facility available, PPK tender and recovery will continue to be provided at the ticket counter and baggage service office.
Exception 2: Charlotte, NC, New York (LGA), NY and Pittsburgh, PA will continue PPK tender and recovery at the passenger terminal.

To determine PPK service availability at a specific location, tender cut-off times or recovery times, please call US Airways Cargo Contract Center at 1-888-300-0099 or contact your US Airways account sales manager.

Effective June 1st, 2006, Pre-Booking all Premier Pak, Premier Freight, Priority and Second Day shipments with the contact center will be required in order for Service Failure claims to be considered.

However, due to a few system issues running past June 1st, there will be some cities where pre-booking shipments will temporarily not be required. Please note that once our system is completely integrated, this scenario will change and booking all priority shipments will be required.

At US Airways, we are committed to providing you with excellent Customer Service and up to date communication. Be assured that our group will update you as information becomes available to us.

If you have any questions, please feel free to contact your Sales Manager or the Cargo Contact Center at 888-300-0099.

Thank you for your continued patience and support as US Airways continues to merge and grow into your true Transportation Partner.

US Airways Cargo
Sales & Service

Pick up and delivery

US Airways no longer offers ACI pick-up and delivery services. Each customer is responsible for scheduling their own pick-up and delivery requests and discussing billing options with local cartage companies.

Who can ship

Shipments are accepted from Known Shippers and Indirect Air Carriers (IAC) only. Shipments from individuals are not accepted.

Acceptable cargo

US Airways does not accept hazardous items or live animals as cargo.

Cargo security brief

Due to enhanced TSA cargo security measures, US Airways will be increasing our security practices in order to comply with all mandated requirements. Listed below are requirements for shipping on US Airways:

US Airways will accept cargo from known shippers and Indirect Air Carriers that are operating with a TSA-Approved security program and have an US Airways Cargo account.
All shipments will be subject to random inspections prior to transporting in order to verify contents with the description on the airbill.
A complete and accurate description of the commodity being shipped must be documented on the airbill.
Shippers must have one valid form of government-issued photo identification; or two other forms of identification, one of which must be government issued.

These requirements are now in effect. We strongly encourage all Customers to tender shipments as early as possible. Additional processing time may be required to expedite your shipments.

Our Mission

At US Airways Cargo, we are committed to be the industry's premier transportation partner by exceeding customer expectations. It is our unparalleled dedication to training and teamwork that allows US Airways to provide competitive pricing, superior operational performance, innovative technology and outstanding customer service.

Cargo products

Below is a listing of our current products. We continually review our product offerings to best meet the needs of our customers. If you have questions regarding any of our products, please contact your account sales manager or the Cargo Contact Center at 888-300-0099.

Application for Credit

Terms & Conditions apply to all shipments

Products

Premier Pak (PPK)

Shipment must be booked through the the Cargo Contact Center at 888-300-0099
Guaranteed Service
Transit Time: Next Flight Out
- Available for pieces up to 70 lbs
- Total dimension cannot exceed 90 inches (L+W+H)
- Required drop times and locations can vary, check cargo facility hours for specific requirements
100% refund on approved service failure claims

Premier Freight (PMF)

Shipment must be booked through the Cargo Contact Center at 888-300-0099
Guaranteed Service
Transit Time: Flight Specific
100% refund on approved service failure claims

Priority (PRI)

Shipment must be booked through the Cargo Contact Center at 888-300-0099
Transit Time: Flight Specific
Approved service failure claims will be refunded to the actual service rendered

Second Day Air (SDA)

Shipment must be booked through the Cargo Contact Center at 888-300-0099
Not Flight Specific
Transit Time: Available by Noon Second Day
Approved service failure claims will be refunded to the actual service rendered

General Freight (GEN)

Pre-Booking Not Required
Transit Time: Space Available - typically moves within 72 hours
- Freight will be made available for recovery upon delivery to the cargo facility.

Weekend (GW)

Pre-Booking Not Required
Transit Time: Space Available, typically available for recovery by Monday
- Shipment must be dropped between 1700 Friday and 2359 Saturday, as cargo facility hours permit.
Excludes perishables
Excludes perishables

Following Conditions Apply

Freight shipments must be tendered to the US Cargo facility two hours prior to departure (60 minutes for PPK - exceptions in certain cities may apply)
350 pound maximum weight per piece (US Express 150-pound maximum weight)
Dimensional weight charge applies (LxWxH/194)(PPK is exempt)
All shipments subject to governing rules and classifications stated in the most recent official Airline Freight Rules (published by ATPCO).
Freight is loaded in the following priority: PPK, PMF, PRI, 2DA, GEN, GW
Service failure claims for products requiring pre-booking will not be honored if not booked ahead of time

US Airways Cargo - Exclusions from Liability

Acts of God, perils of the air, public enemies, public authorities acting with actual or apparent authority in the premises, authority of law, quarantine, riots, strikes, civil commotions, hazards or dangers incident to a state of war or :